Evaluating the selling channel is a continuous process. Following suit, below is a subsection of questions sales managers, directors of sales enablement and operations people should be continually thinking about.
- Are the right metrics being used to evaluate the health of the sales channel?
- How many under performing partners are members of the channel?
- What do partners need to be successful?
- Are we providing this needs in an easily consumable fashion?
- Are we listening on the same frequency that our partners are speaking to us on?
- How effective are the programs associated with recruiting, onboarding and nurturing partners?
- Is the process for removing under-performing partners elegant or do we stick our heads in the sand and hope they’ll just fade away?
- If we differentiate our partners by way of verticals how does that help them help their customers?
- How can we get partners working with each other to improve their effectiveness while subversively bolstering our brand?
- Is our channel strategy sensitive to the changing needs of our customers, partners and the market overall?
- How does our channel differentiate itself from our competitors’?
- What does it mean to have ‘enabled’ a partner?
- What are the costs associated with enabling a partner?
- Is our channel sized appropriately to close the amount of business we need it to?
- Is our internal structure a help or hindrance to our channel’s success?



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