Discover how we can impact your business. email us at enableme@artifact3.com
HP needed to train its global network of Help Desk Professionals on how to support the SUSE Linux Enterprise Desktop 11 platform on HP laptops and Netbooks.
A blended learning course was developed and delivered which included self-paced, self-directed learning activities with a virtual classroom environment. The developed materials included instructional workbooks, lab exercises, narrated demonstrations and virtual machines.
Novell needed to reinforce product benefits and the business challenges they address with VARs and new sales people.
Through an instructor-led course, developed by Artifact3, these sales teams learn to identify business challenges and appropriate solutions in typical sales scenarios.
Since its initial delivery, it has been translated into German, Spanish (Latin American), French, Simplified Chinese, Russian, and Portuguese.
Novell needed an impactful and cost effective means to train their global VAR network.
While comfortable with the technical attributes of the products, they needed confidence to articulate the relationship between the business challenges and solution benefits.
Through self-guided courses developed by Artifact3, VARs were educated on the dynamics and opportunities of the market along with which solutions addressed the primary business challenges.
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Bridging the knowledge gap between customers, sales professionals and support staff is what we do. We excel at designing and delivering content that blends the strengths of face-to-face and virtual delivery modes with your audience's needs. Our approach ensures successful product and program launches, increased sales channel effectiveness and improved customer satisfaction.
Organizations are constantly challenged with maintaining the readiness of their system engineers and help desk personnel. These groups need to understand how to install, administer and troubleshoot a product in order to be effective to their job responsibility and your business. We support this effort by creating courseware that illustrates which products form solutions and how those products operate cooperatively across environments.
Keeping your staff trained on products and services is a fulltime job, complicated by time changes, conflicting work schedules and language barriers. We help organizations leverage e-learning capabilities to build and deliver relevant courseware to your audiences.
The Internet enables you to reach a globally dispersed audience more effectively. By leveraging this delivery medium, activities and content (e.g. PowerPoint presentations, product demonstrations, webinars) can be constructed and delivered to your audience regardless of their location. We’re experts at enabling your team of instructors, subject matter experts and product evangelists to be capable and comfortable instructing from afar.
Service level differentiation and the timely delivery of product information can be keys to nurturing a prospect into a customer. We’ll work with you to devise a learning strategy that synchronizes the delivery of educational content to events in your prospect’s buying cycle.
Our A3V methodology is how we consistently develop high quality, customized content and activities.
Learning can elevate and differentiate your organization above the competition at both product and service levels. As a business leader, knowledge is imperative to your success.
We will help you determine how to:
Let Artifact3 help you leverage education to meet your business goals.
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Sales training chock-full of product information does nothing but toot your own horn. Effective sales training prepares your sales teams for real world, business focused conversations. Elevate your sales teams to the rare-air of business consultancy and win.
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